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Our Return Policy

At Raghul Delights, we take pride in delivering fresh, high-quality snacks. If you're not satisfied with your order, we're committed to making it right.

Eligibility for Returns

• Damaged or defective products: If your package arrives damaged or products are defective, we'll replace or refund them.
• Wrong items delivered: If you receive items different from what you ordered, we'll correct the mistake.
• Quality issues: If products don't meet our quality standards, we'll address it immediately.

Non-Returnable Items

• Opened or consumed food products (unless defective)
• Items returned after 7 days of delivery
• Products without original packaging

Return Process

1. Contact us within 48 hours of delivery at hello@raghulsnacks.com or call +91 86678 29041
2. Provide your order number and describe the issue with photos if possible
3. Our team will review your case within 24 hours
4. If approved, we'll arrange for replacement or refund

Refund Options

• Replacement: We'll send you fresh products at no additional cost
• Store credit: Full refund as store credit for future purchases
• Original payment method: Refund to your original payment method (processing time: 5-7 business days)

Refund Timeline

Once your return is approved, refunds are processed within 5-7 business days. The time it takes for the refund to reflect in your account depends on your bank or payment provider.

Shipping Costs

For valid returns (damaged, defective, or wrong items), we cover the return shipping costs. For other return requests, shipping costs are non-refundable.

Contact Us

Have questions about returns? Reach out to us:

• Email: hello@raghulsnacks.com
• Phone: +91 86678 29041